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deSIGNery Privacy Policy

Thank you for visiting our website. We respect the privacy of every individual who visits our website and online areas. We are committed to protecting the privacy of visitors to our website. This Policy outlines the information we will collect and how we will use that information. It applies to visits to dimensionalLetters.com web pages or any other website owned or operated by deSIGNery. Please read this Privacy Policy before using our sites or submitting any personal information. By using our sites, you are accepting the practices described herein. We reserve the right to change this Policy at any time. Your continued use of our websites, following the posting of changes to this Policy, will signify your acceptance of those changes.

deSIGNery Collection of Information

We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors (you are free to browse our sites without submitting personal information). The information you provide is only used to fulfill a specific request, unless you give us permission to use it in another manner (e.g. to make a follow up phone call). We. do not intend to collect any personal information (such as name, address, telephone number, age or email address) from persons under the age of 18.

deSIGNery Cookies and Tracking Technology

When you view our website, we may store some information in the form of a "cookie" or similar file that is automatically downloaded to your computer. Cookies are small files that enable us to better customize your online experience with us. Information gathered through cookies may include the date and time of visits, the pages viewed, the time spent at our website, and websites visited just before and just after visiting our websites. Please be assured that cookies are safe. They are not programs that can be used to damage files and your personal information cannot be gathered from them. You are always free to decline our cookies if your browser permits, although in that case, you may not be able to use certain features on our site. In addition, we log the Internet Protocol ("IP") address of the location from where you are visiting our websites. This is a security measure to protect our company information and detect fraud.

deSIGNery Links to Other Sites

We cannot ensure the protection of any personal information that you provide to a third party website that links to or from any of our websites, since these third party sites are owned and operated independently. These third party sites may have their own separate privacy policies that are beyond our control. As such, we cannot assume responsibility or liability whatsoever for practices, actions or policies of these third party sites.

deSIGNery Security

We understand that you may be concerned about the privacy and confidentiality of your personal information. Rest assured that we have taken precautions to ensure that this information is safe and secure. That being said, please be aware that no data transmission over the Internet will be 100% secure. While we take steps to protect your personal information, we cannot guarantee the security of any information you transmit to us and you do so at your own risk.

deSIGNery Return Policy non-custom items

All non-custom merchandise unless otherwise indicated may be returned within 30 days from the original invoice date for a refund. A 15% restocking fee may apply. Items will be returned at customers expense. After receiving non-custom items, we will refund all monies less original shipping cost and any missing items.

deSIGNery Return Policy custom made letters and logos

All sales of custom products are final! If you have been approved for a refund or re-production of any items, they must be returned to:
deSIGNery Sign Company, Inc
927 West Hatcher Road
Phoenix, Arizona, 85021

We will issue a refund for all monies paid less any missing items and original shipping cost.

deSIGNery Privacy Contact Information

If you have any questions, concerns or comments about our Privacy Policy, you may contact us (866) 660-7446